Here is a fact…
You need an in-house design team that can combine growth with delight and cover the full spectrum of SaaS product design and strategy.
UX & UI
PLG Strategy
Design Systems
Branding & Motion
Conversion Optimization
To get there you have 3 options.
And SaaS founders have told us we're the best one.
Both in terms of price and ROI.
(I guess that's why they keep working with us after 3 years of being their design team…)
- Jim Zarkadas
Freelancer
Hire a single freelancer
In house team DIY
Build a team on your own
In house team done right
Design skills
You need more than UX to grow a SaaS product
Great at one thing, usually UX.
Possible, but slow and expensive to assemble.
A dedicated SaaS design team covering UX, PLG, CRO, brand, and motion.
time to hire
You can’t wait months to hire designers
Fast to engage, but availability and continuity vary.
Burns 6+ months of interviews, recruiters, and founder attention.
A fully trained team starts in days and delivers immediately.
quality
You can’t afford the wrong design hire
Quality swings wildly and rarely matches SaaS growth needs.
PLG-level designers are rare, expensive, and hard to evaluate.
Only senior SaaS designers trained weekly on proven PLG patterns.
in house commitement
You need designers embedded day to day
Works well per project, less so across evolving systems.
Deep context, but rigid and slow to evolve.
Embedded like in-house with the flexibility of a squad.
scale
Your design capacity must grow with your dev team
Scaling requires coordination across multiple people.
Every hire delays progress by months.
Design capacity scales up or down without slowing delivery.
HAND-OFF & DEV COLLABORATION
Design must work in real code, not just Figma
Collaboration quality varies by experience and setup.
Shipping-minded designers are difficult to find and keep.
We design with engineers to ship fast, simple, and correct.
pricing
You need flexibility, not a €200k/year commitment
Lower commitment, variable long-term cost.
€200k+ per year locked into salaries, bonuses, and attrition.
From €8.5k/month for senior output without long-term risk.
We've been the design team at KnowledgeOwl for 2 years now. Here is what Pete, their CTO, thinks about us.
Jim
What are the top #3 reasons you love working with us?
pete
You take the time to really try to understand the thing you are designing for before you jump into it
You are very good at scoping out projects and delivering what you say you will on time
You are very responsive to the needs of our team and help out even when it isn't something we've specifically scoped
Jim
What’s something unique that’ve found in us and you really like? is there something specific?
pete
I think it's the holistic approach to design, like I mentioned previously where you really get into the product and figure out what it's doing instead of just jumping right into designing something that's pretty
pricing
Specialized in PLG & Vertical SaaS
12+ years of experience (ex-Zapier)
Based in US & Netherlands
Basic
$8,500 / month
Best for teams with 3 developers making $1M to $2M in ARR
What's included
A specialized product and brand design team
Weekly design sprints
1x growth release per sprint
1x delight release per sprint
Weekly activation design hackathon
Bi-weekly marketing website CRO hackathon
Pro
$12,500 / month
Best for teams with 4-6 developers making $2M+ in ARR
What's included
A specialized product and brand design team
Weekly design sprints
3x growth releases per sprint
1x delight release per sprint
Weekly activation design hackathon
Weekly marketing website CRO hackathon
Ultra
$17,500+ / month
Best for teams with 7+ developers making $5M+ in ARR
What's included
A specialized product and brand design team
Weekly design sprints
5x growth releases per sprint
1x delight release per sprint
Weekly activation design hackathon
Weekly marketing website CRO hackathon
Making less than $1M ARR with a
lower budget to invest?
Hands-on design workshops
Starts at $1.250 per month
Overcome your UX blockers with weekly or bi-weekly design workshops where we design together 80/20 UX improvements and shape your design strategy and vision
Async UX audit
$499 one-time
Personalized expert video UX audit of your SaaS first-time user experience
UX issues that make users drop off your onboarding flow
Practical tips and examples on how to improve your onboarding flow
behind the scenes
Here is a podcast episode between Jim (our founder) and Amar (CEO at ZenMaid) where we discuss how we lead design at ZenMaid
Some of the SaaS teams that
trusted us so far
$1.8M+ of annual recurring revenue
CRM and appointment SaaS for cleaning business in US and UK.
$1M+ of annual recurring revenue
Knowledge Base software for product and support teams in tech companies.
A handheld 360° scanning device and software that captures highly accurate floor plans in minutes for renovation, architecture, and spatial professionals.
An AI-powered email assistant that automatically organizes your inbox, drafts replies in your voice, and helps you achieve inbox zero while saving hours each week.
An all-in-one pet care management platform that centralizes scheduling, communication, pricing, and reporting so pet care businesses can run smoothly and grow revenue.
Used by Facebook, Microsoft, Intel and other top tech brand.
Slashdata is the leading analyst firm in the developer economy, tracking global software developer trends via the largest, most comprehensive developer surveys worldwide
Used by billion-dollar enterprises and making $2M+ of ARR
Enterprise video hosting platform that makes corporate comms simple and secure.
Used by teams in Amazon, Booking, Sony and more.
Create and send stylish e-scard filled with messages, GIFs, photos & videos.
Used by 64.468+ businesses in The Netherlands
Biggest and most popular online company incorporation service in The Netherlands.l
Used by 1,000+ companies like HubSpot, AirBnB, Amazon and Facebook
Turns any website into data with undetected scraping technology.
$1M+ generated in mentorships per year
A marketplace of trusted source to find highly-vetted mentors & industry professionals to move your tech career ahead.
$500K+ of ARR with $8M of seed funding
A SaaS that helps real-estate lenders protect their collateral.
Backed by the founders of WeTransfer, JustEat, and TreatWell.
Centralized governance tasks and communication for Venture Capital firms.
Used by 1M+ businesses in 190+ countries
Automate DM conversations in Instagram, Messenger & SMS.
Used by 100.000+ businesses in The Netherlands.
EU-based contract management and e-signing tool for SMBs
Trusted by marketing teams in Freshbooks, Drift and more.
Link building and local search solutions for SEOs and Agencies.
Used by thousands of students in US
Mappd is a B2C SaaS that provides students with the roadmap to help them navigate their premed journey. From the people who brought the Medical School Headquarters.
Most popular indie SaaS community in UK with $10k+ of MRR
The #1 founder community supporting you to ramen profitable, and beyond. An active Slack, remote co-working, expert AMAs, in-house mentors, masterminds, discounts and much more.
Mid-stage niche SaaS for moving companies
Oncue is a full-service moving company operating system that helps moving companies grow with innovative technology and an on-demand booking service.
Used by teams like Paddle and UserZoom
Sales Enablement platform with the high adoption and low cost of maintenance.
